FAQs
Orders
How can I pay for my order?
We accept Visa/MasterCard/Amex/Discover, PayPal. Just select your method of payment when placing an order.
Is it safe to use my credit card?
Of course. www.bodykreme.com is hosted on a secure server that uses the latest SSL security technology to process orders.
SSL is the industry standard today for secure commerce transactions. All of your personal information, including credit card #,
name, and address, is encrypted so that it cannot be read
as the information travels over the Internet.
Shipping
How do I qualify for free shipping?
It is all up to the vendor that lists the applicable item. in any event, when adding the item to your cart it will
show whether or not the shipping is free or otherwise.
How long is my merchandise shipped after I place an order?
Our vendors are well advised to process orders on the same day they come in on weekdays with a cut-off time
of 3:00 pm after which an order received will be shipped on the next business day. Also, note that orders placed on weekends or holidays will be
shipped on the next business day.
Where are orders shipped from?
All orders are currently shipped from the fulfillment center of the vendor that lists the product(s) or item(s) in
question on www.bodykreme.com.
Returns
All returns should be shipped back to the related vendors at the original address of shipment along with a prompt
notification email to www.bodykreme.com no more than 7 days of receipt of merchanchise. Your payment will be
returned to you upon confirmation from the vendor that the merchandise has been returned.
Post/Repost
How do I post an item for sale or service?
First log in, then click on Post it;
fill out the uploading form, upload the photos for your listing.
If using a smart phone, take the photo of the item you wish to list, then click or tap on the submit button.
How do I amend a post?
Once logged in, click on my account/the red button on the upper right hand side of the homepage.
Click or tap on manage my posts; open the desired post; click or tap on the edit button. Then, overwrite upon any
box of the Amend form to make any change you wish.
When you finish making all the changes, click or tap on the submit button.
How do I delete a post?
Once logged in, click on my account/the red button on the upper right hand side of the homepage.
What size of images can be uploaded?
Remember to upload images that are less than 5 MB in size and are either pngs or jpegs. If you ever
attempt to upload images that do not fit these criteria, you will be running the risk of not seeing your
applicable images uploaded altogether. if this occurs, take a photograph of the items that
you tried to upload, adjust the size to under 5 MB, then upload successfully.